HELP CENTER

Yes. Excavatorschain provides FREE freight shipping on all orders within the United States.

All products are shipped via freight carriers and delivered curbside. The carrier will deliver the item to the nearest accessible point at your delivery address.

Order processing: 1–3 business days Estimated delivery: 5–10 business days, depending on location and carrier Delivery times may vary for remote areas

Please inspect your shipment upon delivery.  If there is any damage: Note it on the delivery receipt Take photos Contact us within 48 hours This allows us to file a freight claim on your behalf.

We accept returns within 30 days of delivery. Returned items must be: Unused Uninstalled In original packaging A 20% restocking fee applies. Return freight costs are the customer’s responsibility.

No. Products that have been installed or used are not eligible for return.

Yes. MACHINECHAINS products include a 1-year limited warranty covering manufacturing defects under normal use.

We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Secure payment options available at checkout.